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Protection Products & Claims


Protection Products*

Franklin Madison Group
To help you financially plan for unexpected expenses, two different insurance plans offered by Franklin Madison Group are available to give you an additional layer of coverage serious covered accidental injuries. Learn more about how Hospital Accident Insurance, Accidental Death and Dismemberment Insurance and Recuperative Care Insurance can help increase your family’s security and peace of mind.
Travelers Auto & Home Insurance
As a member of Pima Federal Credit Union, you have access to a member discount on auto, home and renters insurance from Travelers and could save hundreds*. Plus, you could get coverage customized for you. Even if you recently renewed your policy, you can switch at any time. Get an online quote(Opens in a new Window) or call 1 866 614 5487 to
see how much you could save today.
TruStage® Insurance Agency
Welcome to TruStage® and insurance the credit union way. Insurance protection is part of a solid financial plan. That's because dependable coverage helps ensures financial relief when you need it most. And along the way, that coverage means you'll take comfort in knowing you're protected. Founded on nearly 80 years of working together with credit unions, we make a variety of insurance products and programs available to members like you- and help you protect what matters most. 
Need extra protection?
  • Mechanical Breakdown Protection (MBP) - extend your warranty at special Pima Federal member prices.
  • Optional Payment Protection plans to cover your payment when an unexpected life event occurs that can prevent you from making your payments.
  • Guaranteed Asset Protection (GAP) - Protect yourself against financial loss in the event your vehicle is stolen or totaled and the value is less than the outstanding loan balance. With this protection you will receive $1,000 toward a replacement vehicle when you finance with Pima Federal. In addition, you will receive the added benefit of Deductible Assistance (non totaled vehicle) which will cover up to $1,000 towards a deductible, up to twice per 12 months, applied as a loan payment. 

TruStage Payment Protection Claims Portal

If you have previously purchased a protection plan and need to submit a claim, you can now easily do so online.



© 2022 Franklin Madison Group LLC
*Average savings is based on new auto and home policyholders countrywide who reported savings to the Travelers Call Center in 2021. Individual savings may vary. Savings are not guaranteed.
Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Automobile insurance is offered through Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers Company. Home insurance is underwritten by Travelers Personal
Insurance Company. In CA: Automobile Insurance is underwritten by Travelers Commercial Insurance Company, Certificate of Authority #6519, State of Domicile: CT; or Travelers Property Casualty Insurance Company, Certificate of Authority #6521, State of Domicile: CT. Homeowners Insurance is underwritten by The Standard Fire Insurance Company, Certificate of Authority #3545, State of Domicile: CT. In WA: Automobile Insurance is underwritten by The Standard Fire Insurance Company. Homeowners Insurance is underwritten by Travelers Personal Insurance Company. All underwriting companies in CA and WA listed above are located at One Tower Square, Hartford, CT 06183. Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all features available in all areas. Other terms, conditions or exclusions may apply. In FL: Homeowners insurance is not currently offered for new business.
© 2023 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. 
© TruStage Insurance Agency, 2013. All rights reserved. TruStage insurance products and programs are made available through TruStage Insurance Agency, LLC and issued by CMFG Life Insurance Company and other leading insurance companies.